American Airlines Elite Free bag on EI
Does anyone know how the free bag on Aer Lingus works for American Airlines elites? I purchased a fare with a bag included and an FFP3 or whatever the highest american airlines status is on Aer Lingus. When I called support pre-trip they made it sound like I would get 2 bags (1 I paid for and 1 for being an elite) but when I got to the machines in Dublin on the way to the US they wanted to charge me for the second checked bag (although the airport was a mess that day so getting to a physical person for a discussion wasn't happening in the allotted time I had).