Originally Posted by
smmrfld
That’s the way things are done most efficiently now. Avoid at your own peril or frustration. Also not sure what point you’re trying to make. HH doesn’t operate the phone system you call on or the email client you use. X DM is just another communications tool.
The point I'm trying to make is that they don't answer via their webpage forms. Pretty much every post on this subforum asking for a help, people direct the people to twitter. Is that normal? I wouldn't call twitter communication tool.