Originally Posted by
davew-krdm
because of my booking platform that I'm required to use (AMEX GBT) I'm not able to see or purchase the upgrade offers, or even know what they are. (On a related note, I also can't SDC without calling the travel agent).
DL gets this right, you can self-service both of these. It's a huge disadvantage to AS among the not-small cohort of business travelers who WFBF independent of their corp travel policy.