Originally Posted by
danpeake
I just bought one MC and one Visa from a grocery store. MC activated fine when I called in to activate it but Visa did not activate when I called and, according to the rep I spoke with, the funds were never loaded to the card. I sent in copies of the Visa card and the receipt while they "investigate". The receipt and slip that printed out say "approved" for both cards.
Which is all to say, perhaps the Visas should not have been sold. The store where I purchased this is not my usual store and all my usuals have removed Visas as far as I can tell.
Very strange for Incomm to get out of the Visa game if that's what's happening. Of course, even more annoying to have this happen in the first place.
Update on this:
I emailed in the required information to get a replacement on 9/7. They replied on 9/11 (third business day) that they completed their investigation and that a replacement would be mailed. I received the replacement on 9/19 and I activated and liquidated it no problem the same day.
Last edited by danpeake; Sep 20, 2025 at 8:31 am