FlyerTalk Forums - View Single Post - Issues, bugs and glitches on ba.com website [2025] [Please keep thread clutter-free!]
Old Sep 18, 2025 | 1:23 pm
  #1078  
babyg_wc
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Join Date: May 2016
Posts: 1,270
Originally Posted by babyg_wc
tried to cancel a reward flight this eve for the, first it wouldn't let me cancel saying "must be logged in" which i was... . so cleared cache/cookies... got further.. but then got the following. I feel i have about a 50/50 chance of a booking or MMB activity actually working these days....

Error

  • Some technical exception from the CRUT service during real time credit.
after tier-point-meggadon ive been flying a lot more with EasyJet. the EasyJet website/app just works... (ok they try and sell cars, bags, insurance etc), but it does work.. what a poor situation that basic stuff consistently doesn't work...

EDIT - went back to MMB looks like it might have cancelled... another thing to watch/follow up... painful really

This booking has been cancelled

We're currently processing a cancellation for this booking. Please get in touch with us if you wish to talk about it.
got the avios back.. apparently its a good will gesture.. geez, now need to scour through credit car... what makes it tricky is i have 3 or 4 flights a month, and i usually cancel 1 for various reasons, but its almost impossible to work out which ones have be refunded now...
Miscellaneous | Avios Adjustment

Good Will Gesture
15/09/2025
British Airways.
+2900 Avios
Oh and make yet another booking (reward) that didnt issue an eTicket - have a PNR, google wallet says money taken, but dont see money or avios taken... this happens for at least 1 out of 3 reward bookingsI make..... i have half a dozen broken bookings that i need to get fixed (eTicket issues, money and points taken)...

Error

Sorry, an e-ticket receipt is not available for the method of payment used for this booking.


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