Originally Posted by
SoCaltravel
I and my spouse had applied for the Summit cards on 8/20. We were notified by letter that we needed to provide social security and income verification. We submitted the ss form and our tax return from last year via mail. We are both retired but work part time as consultants, so there were no paycheck stubs. Our income last year was very high and so on the application for the card, we put in much lower income numbers since we are unsure of the income for this year. When I called the phone number on the credit letter we received, I was told we had been denied since they could not verify our income. I thought that an underreporting of income would not hurt, since our return from last year showed a high income. I was told that there is a 10% variance in income from what we included in the application to what was verifiable. Seems odd that B of A would turn us both down for this. The only recourse I was told was to reapply and have our income match up with the reported income on the tax return and that even individually our income should reflect the total family income rather than what we both earned. Seems an unusual take by the bank to turn down a potential customer who wants their credit card and has demonstrated the ability to pay (we both have current Alaska B of A credit cards). Anyone else run into this?
Hmm not quite similar, but I had to send in the paperwork to verify my income as well. I kept waiting and then when I clicked through the BoA link to check on the status of my card, I found out I was denied (on the website). Then I went to the email AS sent re: the 105k SUB and applied that way and was instantly approved. A few days later I got an email saying that I WAS approved for the original card I applied for, got a new card number and a much lower credit limit. Called BOA to cancel that one.
TLDR: maybe just try applying online once more and see what happens?