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Old Sep 16, 2025 | 9:19 pm
  #10  
thomas164
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5 Years on Site
 
Join Date: Jun 2017
Location: Hong Kong
Programs: BA Silver
Posts: 288
Originally Posted by B-HQC
What's the reason for this? Is it a Chinese requirement?
Yes. One is not allowed to change flights past security, no matter if it’s voluntary (on a flex flight) or involuntary (flight cancellation). Flight changes can only be done at the checkin counter. This has to do with the border and immigration control.

As a result, if there is any flight cancellation leading to change of flight, one has to enter China again, change the flight at checkin counter and clear customs/immigration again regardless of whether you have checked baggages. You cannot move to an earlier flight at the lounge if there’s a delay.

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