If it's only been two weeks, I'd wait a bit longer. The FA likely turned them all in at once at the end of her trip. Then, they have to get sent to Barclays (with some possible intermediate steps in the middle). Then, Barclays needs to manually enter and review it. Etc. Two weeks isn't much time for something handled by paper. We've all gotten used to instant everything since most things are now done by the web or via apps.