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Old Sep 9, 2025 | 12:06 am
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uastarflyer
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Originally Posted by m907
There are anecdotal reports circulating on social media of Southwest gate agents threatening passengers that their flight will be delayed and/or canceled if not enough people agree to gate check their bags.

I've seen one rumor that Southwest has a new AI software system which sets a minimum number of bags to take and if the gate agent fails, he is penalized.

Has anyone here witnessed it?
Not threaten to cancel but delay yes

And not sure about AI but GA kept saying they haven’t met quota of checked roller bags.

Multiple Announcements.

This was on my LAS-SMF 2 weeks ago. They were persistent
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