Originally Posted by
Eastbay1K
I use Lyft at least once a month and will continue to do so as long as the DL AX card has a $10/mo credit. My Lyft waits are usually longer than Uber, and more likely to cancel after waiting several minutes.
This is where "maximising rewards" has major opportunity cost. If, say, Lyft is $5 more expensive than Uber for the trip you're taking, it means, to save $5, you are willing to endure cancellation or delay. One's miles may vary, but it's not a no-brainer (to me).
Fwiw, to/from SFO, which is my main use of Lyft/Uber, _to_ SFO, Lyft has almost always been fine (one terrible experience notwithstanding). From SFO, I _usually_ go with whatever is cheaper, but I too have found that Lyft can have drivers cancel after a few minutes.
Somewhat unrelated: my Uber rating is, for reasons I'm not fully sure about, much lower than my Lyft rating, and seems resistant to budging. That makes me veer towards Lyft most times, so low ratings can, in the context of a competitive market, have unintended consequences for the company. If Uber is much cheaper, or outside the Bay area (where Lyft doesn't operate as much), I'll still take an Uber.
tb