Originally Posted by neo848943

Spoken to 4 different phone reps over the last several days and all of them have said I’m not eligible to product change from my Chase Freedom Flex to Chase Sapphire Preferred. $8k CL so I don’t think that’s the issue. (Incidentally, this particular Freedom Flex started life as a Sapphire Reserve in Sept. 2016 until I changed it to Freedom Flex in summer 2021.) They showed that I’m eligible to product change to Chase Sapphire, Freedom Unlimited, or Slate, but not Sapphire Preferred.

I am 4/24, so really don’t want to apply new; especially since I likely won’t be eligible for a new SUB since Chase implemented PUJ. (Last time I got a CSP or CSR SUB was July 2021, but they seem to be enforcing “one per lifetime” now.)

It’s possible this is related to issues product changing between MasterCard and Visa cards, so maybe I need to product change to a Sapphire or Freedom Unlimited as a stepping stone, but then I will be stuck with that card for a full year before I can product change to Sapphire Preferred, correct?

Any other thoughts/guidance/ideas?