business class check in was 20 people deep....and not moving...i was in line for an hour and had to ask to drop bags or miss the flight. then they somehow didnt see my paid upgrade to prime i got during online check in (they even issued a BP too!) and demanded 500 euros or i cant travel....i have an email receipt from online check in even! THey said that all US flights should be a whole other section too...but there is no signage indicating even J class needs to go to the US desk that was for economy. ?!? Security is segregated for US flights versus none?!? no indication of fasttrak .... huge line for passport control ... i made it with 10 minutes before departure.....

Its an organizational mess.