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Old Sep 6, 2025 | 2:15 am
  #3  
bzado
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Join Date: Jun 2022
Location: Everywhere all at once
Programs: BA Gold; LHW Sterling; SLH Inspired; GHA Plat; HT P9; (ex) AA survivor; Harrods Gold
Posts: 169
Originally Posted by PaulC852
Have you tried calling the credit card company to ask why they are rejecting the transaction?
Yes, they said it wasn’t them. In the end, I had to pay with a fourth card that was in my own name. Apparently, the CX system was arbitrarily auto-declining the transactions for that reason with 1) a cryptic error code and 2) despite explicitly stating that having the cards be in another name is not an issue.

All in all, took 7 hours out of my day. What a bother!
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