Holiday Inn Express Phaya Thai
Hi, Last I'd heard this hotel was due to open Q32025 (delayed from 2024). I've got a number of redemption bookings coming up there from January onwards...now it seems they don't have any rooms available until September 2026. I'm guessing this probably means a year delay in opening unless they've just taken bookings out of inventory while they work out the opening date.
I got really good rates on the redemptions I made and other iHG hotels for the same dates are double what I paid. Assuming the hotel doesn't open in time for my bookings are they still obligated to rebook me at a different IHG hotel for no charge?
And if that's the case do they contact me closer to the time or should I try and speak to IHG directly before the date? (That'll teach me for booking a new hotel, I did think booking rooms six months after the planned opening date would make it safe for me but maybe not!)
Thanks!