SPG will match HHonors diamond VIP with SPG Platinum Preferred, but will place you on a challenge if you are HHonors gold or below. Just fax a statement to 1-512-997-9046 along with your spg number and a HHonors statement. They usually do this in 24hrs. They will not email or call you to confirm. It will only show on website. I have done this for my wife and mother, all are platinum preferred and none of us have received our new cards. Also write a short note saying you want to take your business to them if they will match. HHonors will do they same in return, but I cannot find their fax number. Best Western will do it without faxing them a statement if you get the right customer GCCI member otherwise they will tell you outright NO. I called twice second guy said he would do it and within 5 minutes my account said Diamond. I know this does not help your situation but it might help others.