FlyerTalk Forums - View Single Post - Where to send letter of appreciation?

Feb 20, 2005 | 1:55 am

#2

FS_FRA

Join Date: Apr 2004

Location: FRA

Programs: LH HON

Posts: 1,274

Quote:

Originally Posted by skyrock

I had a really great intra-european flight on LH (yes, they do exist

)
One of the F/A's was especially helpful and showed great conflict solving skills and a lot of wit. I would like to send a letter to Lufthansa about this flight attendant. Where do I send it? Will it be paid any attention?

Thanks!

There are fedback forms in most LH lounges and there should be on flights too.
If not you can send it to:

Deutsche Lufthansa AG
Kundendialog Deutschland
33322 Gütersloh, Germany

Fax: + 49 – (0)1805 – 838005

Cheers,
Floris

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