Originally Posted by
WrightHI
That is very bizarre. It's not how it's supposed to work. The only suggestion I have is to make sure that you've matched AS status to HA and call again. Platinum calls get the same call center, but IME generally competent reps.
Thank you. I will try this. I have had abysmal luck getting any elite miles to credit to either Alaska or Hawaiian this year, and I have gotten advice from the airlines’ employees varying from misleading to flat out wrong. At present, I have more than 15,000 elite qualifying points on my spreadsheet that have not credited this year to either program. It’s been an endless headache. I’m honestly on the verge of just calling it for 2025 and going free agent until dust settles on this miserable merger.