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Thread: Gold Guest List (GGL) Beginner's Guide
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Old Sep 2, 2025 | 5:59 am
  #1665  
firstlight
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10 Years on Site
 
Join Date: Jul 2013
Programs: BAC GGL, Hilton Diamond *, Accor Gold etc.
Posts: 3,104
I just got this from BA...

'Dear Mr firstlight,

I hope this email finds you well.

At British Airways, we are proud to introduce a dedicated Premium Customer Team to support our Gold Guest List customers. X, Y, and Z are here to support you, and we are based in the Concorde Room at London Heathrow.
...'

I'm sure others have mentioned this team before.
Is this something new from BA being sent to everyone due to the BA Club changes ? I've never had anything like this before but it could be a generic mailing.

Or is it I've suddenly reached a level that I don't deserve in the BA customer hierarchy (increased CIV perhaps) ?

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