Originally Posted by
brightstar100
And perhaps that is best? The core GGL benefits permanently, and flexibility/support in other areas on a best endeavors basis. When these things are written down, expectations become set in stone and the financial cost-benefit analysis becomes all the more easy/desirable.
yes, although i think the lack of stuff written down extends to not actually telling the lifers either! i understand the "onboarding" is not great in terms of giving that information. i would suspect that both standard ggls and lifers learn more about the benefits from FT than from BA.