In a similar vein, a family of 4 at YYZ Dom was getting real pissy and clogging up the elevator lobby area when the lounge agent wouldn't let them in with their paid J tickets to LHR. "Do you know how much we paid for these? We should be allowed in this lounge!" Agent was trying to explain that the SS a 5 minute walk away would be much nicer and they had zero interest in believing anything at all she had to say.