Originally Posted by
ey25238
I have used TSA PreCheck Touchless ID multiple times at JFK without issue but when I went through security at PDX the agent looked at me blankly when I didn't present my ID initially and just said "I have TSA PreCheck Touchless ID"; there was no line at the time so when he didn't react I just quickly grabbed my ID to hand to him. My digital boarding pass did have the correct indication on it so I am not sure what I did incorrectly. Is it possible the agent just hasn't been trained on this service?
You typically have to be in a specific Touchless ID line. Were you trying to do that in a general PreCheck line? That won't work.