Originally Posted by
ryanbriar
Has your JFK experience been at T8 or another terminal? I wasn’t aware of T8 having the touchless machine, but perhaps it was recently installed. Were you using a line with the touchless machine?
It's always been at T4 with Delta, since I think they are the only carrier that participates in Touchless ID at JFK:
https://www.tsa.gov/precheck/touchless-id