FlyerTalk Forums - View Single Post - Citi Strata Elite (USA, launched 27 July 2025)
Old Aug 25, 2025 | 6:37 am
  #442  
OneHourPhoto
1M
40 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Jul 2008
Location: NYC
Programs: DL DM and 1MM, HH Diamond, Hertz PC
Posts: 209
Originally Posted by mikeFT
I was recently denied for the Premier, and two of the three reasons given were demonstrably false. I called recon and they basically read from the letter. I called another Executive line I had saved from some comment somewhere and she went into a little more detail than recon did, but still referenced the three denial reasons, even after my demonstration that two of them had no basis in fact. So I left it alone.

Mine was denied, I believe, because I have three new cards in the last six months (those three were all for the last 12 months, but the fact they're all more recent was likely the reason why). They added two other reasons, which were bunk, because there are always three reasons for any denial.
I was more surprised that I was denied, if anything else. I have all the top-level premium cards from all the major issuers, including Citi's previous one with their Prestige card, so it never dawned on me that I would be denied, especially instantly by whatever algorithm they use.

The letter will be coming this week, and I will be curious about the reason(s), as already mentioned, I don't have any of the usual "dings" that have been noted.
OneHourPhoto is offline