FlyerTalk Forums - View Single Post - Citi Strata Elite (USA, launched 27 July 2025)
Old Aug 24, 2025 | 10:05 pm
  #440  
mikeFT
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Join Date: Feb 2023
Location: PHX
Programs: AAdvantage EP, Hyatt Globalist
Posts: 197
Originally Posted by 36902BRF
Plenty of folks have been rejected. Citi is a bit tougher these days especially the higher end TYP cards and it is not always clear what the denial is for even with the letter.
I was recently denied for the Premier, and two of the three reasons given were demonstrably false. I called recon and they basically read from the letter. I called another Executive line I had saved from some comment somewhere and she went into a little more detail than recon did, but still referenced the three denial reasons, even after my demonstration that two of them had no basis in fact. So I left it alone.

Mine was denied, I believe, because I have three new cards in the last six months (those three were all for the last 12 months, but the fact they're all more recent was likely the reason why). They added two other reasons which were bunk, because there are always three reasons for any denial.
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