Originally Posted by
slariz
Ah this is very helpful, perhaps I'll reach out then as I'll also be there in a few weeks. May I ask what email address did you use?
They have so many suite room types and the only difference seems to be view and floor. I currently have a reservation for a "1 King Bed, City View, Concierge Lounge Access, Corner, High Floor - 8th and above, Executive Suite" so I wonder if that would be sufficient.
Following up on this - confirmed ahead of time with the hotel that this room type would be on a renovated floor. Arrived at the hotel and turns out my assigned room had maintenance issues, so they further upgraded us to the Royal Suite. This was probably the biggest upgrade I've ever had at any hotel ever, and probably clouded my judgement of the hotel. The room was amazing - multiple bathrooms (master had the largest shower I've ever seen anywhere), an enormous kitchen, dining area, living room, etc. They put in two rollaway beds for our use as well, as despite the size, the only bed is the king in the master.
The room wasn't available on our last night though so we moved to a regular Executive Suite, also on a renovated floor, this time with a sofa bed instead of a rollaway. We never were charged for any rollaways even though the website says we would.
We found the location fine, if not a little out of the way, but used Uber when necessary. Was a reasonable 15 min walk from Tivoli.
The biggest downside was the breakfast, which for elites is in the lobby lounge. It was packed every morning and was difficult to find a seat at a times. The offerings there were fine. I don't get the hype.