FlyerTalk Forums - View Single Post - Oasis fans stuck in Bristol EI flight cxld 16/08
Old Aug 17, 2025 | 2:08 pm
  #7  
fartoomanyusers
50 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Aug 2003
Location: London, UK
Programs: bmi DC, BAEC
Posts: 1,923
Originally Posted by ROKNA
I tied to change my flight last Tuesday in Bristol and faced a refusal, we didn't even get into booking references just a straight we can't do that. I have confirmed BRS has live Astral terminals so has the same ability as staff have in Dublin to change tickets

EI HQ can do the changes, especially when bulk changes are required
is it new that BRS staff have full system access ?

I'm sure somebody said before [possibly corporate-wage-slave ] that they did not have full access - hence why they couldn't even swap you to an earlier flight.

Last edited by fartoomanyusers; Aug 17, 2025 at 2:09 pm Reason: tag error
fartoomanyusers is offline