Flew F BCN-MUC-JFK this month and in JFK my one checked bag never arrived. Filed a delayed baggage claim. It showed up 60 hours later; I didn't know the baggage was located until about 48 hours after landing.

On landing date + 30 hours, I purchased underwear, socks, deodorant, 3 polo shirts and shoes as I had business/client meetings (not at my home address). I didn't go overboard with purchases. Submitted receipts and a claim; mentioned I was in F and showed the F bag tags and that waiting around the carousel for 1 hour was not fun, nor leaving the airport without my belongings.

LH have denied my claim twice, saying I'm entitled to zero as I was travelling "homebound". I landed in JFK, my home is in FL (1068 miles away), and I had business upon landing; i showed them the hotels and my home drivers license address. I stated this in the last correspondence - they are not budging.

Any advice? I'm reading that you just keep persisting but this is new territory for me. AirHelp instead?