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Thread: Using Miles to Upgrade on United (MUA)
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Old Aug 16, 2025 | 10:35 am
  #618  
WineCountryUA
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Originally Posted by JackTripper
....

I'm a bit exasperated after having the debate with the UA rep but she did indicate if she was wrong, the automated system will process a refund in a couple of weeks after the flight itinerary is completed. So we'll see.
I would give a few weeks and if no refund, go to https://www.united.com/refunds and file a claim
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