Originally Posted by
US HK UK flyer
I'm having the exact s). I was only able to get through to the hotline once, and they told me their systems were down so they couldn't process a number change.
Thanks for your reply. At least I'm not the only one.
And yes, second time I called they also referred to the system being down... Not sure how accurate this is or if they just don't want to get into the hassle.