Originally Posted by
canadiancow
If AC's systems actually worked, would you need the concierge?
Nope!
My concierge use in 2025 so far has been 100% getting them to make a SDC on my partner's J Lowest points booking when they travel with me.
Being able to book a J Lowest points booking for the cheapest YVR-YYZ/YUL flight of the day and SDC it before heading to the airport is a massive multiplier of the value of points to me.
I save more AP points every year from being able to SDC a J Lowest fare ~16 times a year than I do from the SE PRs I get. Unfortunately relying on SDC in this manner is effectively impossible without Super Elite status.
Maybe they'll fix the issue with SDC unreliability before I lose SE status Jan 1 2027.