Originally Posted by
richiealexander
Is there any service recovery given to the pax if there's faulty on the seat? Like cash/points compensation perhaps?
I was served a steak in Dec 2022 AKL-SIN in biz that was akin to an ice hockey puck. Shocking meal. ISM agreed and provided a voucher for $AP 15.
it was almost rock solid!
The offending food item….
Last edited by Thai-Kiwi; Aug 13, 2025 at 12:30 pm