Originally Posted by nhy
Actually I *do* blame Tumi for that -- I had the same thing happen on a Tumi Expandable Organizer Brief; granted, I loaded it full of stuff on most trips, but if I can carry it, it should be able to handle it, particularly for a $300 bag (in 1999). The metal clasp on the shoulder strap completely wore through; I replaced it with a strap from another bag. The corresponding side on the bag is about half worn through.
I don't give Tumi complete pardon for this problem, but (1) I've used this bag 5 days/week for 5+ years and it's held up remarkably well; and (2) they've since improved the design to include some friction abatement measures.
BTW, the bag-side triangular loop that the stap hooks to is completely unaffected. This says to me that they designed it so that the strap (easily replaced) wears instead of the bag (replaced with a sewing machine). [abusive distortion of language: "sacrifical anode"]