Originally Posted by flyingcrooked

That's exactly the kind of contempt for customers, or lazy indifference towards them, that drives me crazy about AC.

It's not just that it's on the website today (as it clearly shouldn't be). How many people signed up in the last month expecting the card would give them rollover SQM at the end of this year? After all, that's exactly what the advertising and terms and conditions said. AC *knew* such people were signing up having been told something false. They just didn't care.

In fact, these changes have been in the works for years. Sure, it's hard to market a credit card when you are planning to change the benefits. But that's their problem, it's not an excuse to lie to your customers.