FlyerTalk Forums - View Single Post - Long call wait / delay / hold times for AA phone lines (master thread)
Old Aug 7, 2025 | 9:15 am
  #758  
Madison Guy
20 Nights
20 Countries Visited
3M
15 Years on Site
 
Join Date: Oct 2006
Location: Madison WI
Programs: AA EXP, LT Plt, 2.9MM, Lifetime AC, HHonors Gold, Marriott Gold, IHG Plat Amb, Hertz Precs Crcl
Posts: 2,814
Originally Posted by IADCAflyer
Are you calling the general AA number or the EXP number?
EXP, even though only PPro. For quite a few years now though other than the greeting telling you what line you called, I was under the impression you were routed based on you FF status as determined by the number you were calling from, if it was associated with your FF account.
Madison Guy is offline