FlyerTalk Forums - View Single Post - Where does dry cleaning fit in with (any) Hilton brand standards?
Old Aug 5, 2025 | 12:34 pm
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The Road Goes On Forever
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Join Date: Aug 2020
Location: Somewhere in the Mid-Atlantic
Programs: Hilton Honors Diamond
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Another data point:

The current HIS I'm at offers M-F dry cleaning via a company that's about ten minutes away which does dry cleaning for a lot of area hotels. They supply the slips. The slips have no pricing on them, no turnaround times and no names. Whatever they charge comes back on a paper that doubles as the hotel's invoice which the guest never sees and we add on (depending on who is working) 25% to that total. Maybe two bags a month go out. We no longer put laundry bags in rooms as guest's just take them for extra take home storage. Bags aren't crazy expensive ($120ish per 1000) but it's an expense the management company has chosen to do what they can to avoid.

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