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Thread: Pro-active Online Upgrade (POUG) tracking and discussion
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Old Aug 4, 2025 | 4:51 pm
  #755  
Coffeemadman
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Join Date: Nov 2018
Location: London
Programs: BA Bronze, Marriott Titanium (LTG), LH Senator, Hilton Gold, RJ Gold
Posts: 1,460
Originally Posted by Coffeemadman
Rather annoyingly BA IT is screwing me over with an upgrade. Malta to London in December was £165. Went through the process, input credit card details, confirm payment and the next page said "BA website is busy, please try again".

Now the upgrade is £250.

I get that things change but it's a terrible look to increase the cost within a minute.
After a lot of back of forth it seems this upgrade went through though no confirmation email received and my booking still says EuroTraveller with CE seats.

BA say it’s an IT issue being reported. So just a heads up.

Due to this I am still able to “upgrade” the booking albeit at the higher price.
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