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Old Aug 4, 2025 | 11:00 am
  #67  
Cheesemaster200
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Join Date: Feb 2011
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So doing research about a potential future trip to Europe in a month or two. I have a hoard of UR points that I want to use before they change the redemption rate. Looked a few hotels, all with the same disturbing trend:

InterContinental Lyon:
Shows a classic room on the IHG website for ~300EUR. UR portal does not show a classic room, only has a Premium room. Premium room is 374EUR on the Intercontinental website, refundable with tax/fees. Premium room on UR website is $596. This was an Edit hotel.

Badrutt's Palace St. Moritz:
Shows a king village room on the website for 806CHF on the hotel website. Includes breakfast, refundable. The UR website does not even show this, or multiple other similarly priced rooms. They only have the $2500 suites available for booking.

I have seen both of these things before, though never to the same extend and not as common. It looks like Chase is playing the game of both (significantly) marking up travel bookings for hotels, and then also steering redemption awards to high-value rooms. That is, Chase steers their redemptions to high margin "upgraded" rooms that have high availability, likely splits the difference, and then marks the room up of the direct rate to boot. I previously saw this when booking hotels in London a year or two back, but it was not nearly as egregious.

I was previously planning on dealing with the new "upgrades" in stride, but if this is how they are going to manage their "points boost" then I am taking a hard pass. Anyone else have similar experiences?
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