Originally Posted by
billdokes
The fact that a benefit can not be used equally is a huge problem actually. It’s the inconsistency and lack of reliable use of a supposed benefit is why I’m incensed.
I stupidly relied on NUA again only to have Lucy yank the football again. Will never happen again. Marriott has lost my loyalty.
Excellent! One less person to step over to get the UG
I want!!
I wish you better luck at Hilton or Hyatt or wherever you head next. I for one understand that it works sometimes and not others, with lots of variables playing into whether NUA's are granted or not. Unfortunately, we only seem to get the sad, sad, angry stories where it did not work as the member had hoped it would for them in their particular sample size of 1. I'd love to know how many NUA's are granted every day/week/month/year vs. how many are requested...might throw some facts and perspective into the discussion.
Personally, I'd like to see Marriott go to some sort of 'instant' UG scheme where I can say use 2 NUA's to secure a confirmed UG at time of booking...or give me so many Instant Upgrades based on my status Tier every year...until then the system works the way it works so I will get what I get and won't get upset![/QUOTE]
Lol you actually won’t get the upgrade and I’ll be staying elsewhere.
Ive been at this MR game a long time. I don’t care on work travel I need a clean bed and internet.
messing with my vacation is entirely different. You also won’t get an upgrade here as I usually book the higher level rooms or go to Hilton. I stupidly tried the NUA game again and got burned.
Ive had MULTIPLE failed attempts at using my NUA with zero success. The intent here is get the word out to those who may be induced by the false hope of NUA. It’s not just me.
As I wrote above, I think not staying at Marriott is best choice as they seem to think I’ll just keep staying. I’m going to go 100% Hilton for 2026.
who knows maybe I’ll get offers and deals again when they see my spend go to $0. Hilton has been throwing me bones as my night total increases so they seem to want my business.