Originally Posted by
BertieBadger
They do. It's the first link in the section for the USA.
The Sherpa link is only later on, under a section entitled "Help with your ESTA Application". And yes, while I personally haven't had difficulties with ESTA or eTA, I appreciate that others may find the service useful.
So I can't personally get too exercised over this, given it's clearly a third party service and they make it clear fees may apply.
Ah I see. Well I suppose that's fine then - I've never really had need to look at those emails but if it's linked initially then I see no issue with additional signposting.
To be clear: I never thought it was misleading - I was questioning it's need.