FlyerTalk Forums - View Single Post - Why is the BA app simply so bad?
View Single Post
Old Jul 28, 2025 | 5:43 am
  #5  
SavvyTravel
10 Countries Visited
20 Countries Visited
30 Countries Visited
5 Years on Site
 
Join Date: Oct 2018
Location: UK
Programs: Free agent but BAC Silver, *A Gold (TK Elite), ST Elite+ (SAS Gold), HH Gold, RR VIP
Posts: 929
Wholeheartedly agree with this experience(s). Having become a free agent, it’s obvious that other airlines (of a similar vintage) have worked out what should be in the app and what on the website.

Just to take one example, SAS. Their app will show you a low fares calendar in the app. The app will also show you how complete boarding is. It strikes me that the BA app really does show up the gulf in customer focus compared to “the market”.
SavvyTravel is offline