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Old Jul 28, 2025 | 3:47 am
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acerockstar
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Why is the BA app simply so bad?

Ever since the loyalty changes I have been flying more on other airlines. I've now got to experience multiple trips on Lufthansa, KLM, SAS and used their mobile apps and they are simply MILES ahead of BA in terms of mobile app. With the BA app I can't even view a booking let alone get boarding updates, transfer updates, baggage updates and the list is simply endless. Also as an Android user I feel like the Android app is neglected even more than the iOS app. If the other airlines are able to get this sort of technical uplift, why is BA so incapable? Even EasyJet has nice features like showing live FlightRadar24 updates of an inbound aircraft directly in the app. Surely BA can hire some better people to improve the app?
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