FlyerTalk Forums - View Single Post - No more residual credit for cheaper flight changes? For non-NDC TA booked flights
Old Jul 27, 2025 | 2:57 pm
  #96  
lincolnjkc
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Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K 1MM; Hertz PC
Posts: 5,620
Originally Posted by jsloan
As a mere 1K, I certainly wouldn’t expect UA to allow me to take a ticket I’d purchased for someone else in my family and use it for myself. In fact, it’s so far beyond the realm of anything that I’d expect that I wouldn’t even ask.
Adding a bit of amusement here: My wife, let's call her Wilma X LincolnJKC (not even close to) last year flew US-AKL for our annual "go anywhere but here" trip and after changing the return flight wound with a +/-$15 FFC for each of us. I burned mine more or less immediately (might have even attached it to a business trip) just to get it out of my account. It was booked on United.com leveraging her travel details stored with my MP account.

Last week we (I) booked this year's annual getaway (DUB for a shorter flight) and had planned on applying her FFC to this one, and again used her stored info from the United.com account. But UA.com won't allow the FFC to be applied because the passenger names don't match -- it seems somehow the middle initial was dropped from one or the other so UA.com sees "LincolnJKC/Wilma" and and "LincolnJKC/WilmaX" as two different people despite the same DOB, MP#, ...). Yeah, I almost certainly could call and get an agent to apply it but (a) it is technically an exception, and (b) for $15 it's not really worth either my or United's time.
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