FlyerTalk Forums - View Single Post - United Consolidated Compensation Thread
View Single Post
Old Jul 27, 2025 | 8:41 am
  #267  
KayakingNow
2M
50 Countries Visited
100 Nights
10 Years on Site
 
Join Date: Mar 2015
Location: USA
Programs: UA MM 1K, WN, Hilton Lifetime Diamond
Posts: 74
Inoperative Polaris seat

After meal service on UA 102 IAH-MUC last week I discovered seat controls on my Polaris seat were inoperative, and I was unable to fully recline or adjust the seat. FA manually adjusted the seat to full lie flat position, and then returned it to upright position prior to landing. This took a few minutes each time and involved the FA’s removal of the lower seat cushion. I was offered $250 or 12500 miles via the FA’s handheld device, which I thought was reasonable, and accepted the $250 ETC
KayakingNow is offline