Originally Posted by
lincolnjkc
I'm not sure if the OP was referring to a MAP or another device... IME it is fairly common (system-wide) to see an agent with at least two phone-sized devices on the podium -- I've always assumed one was their MAP the other was their personal phone (though I've also never seen an agent ignore a customer while playing with their own device...more often than not its just chilling and charging unless there's a lot of downtime)
So if I was to give the benefit of the doubt and presume that it could’ve been a MAP, what work would she have been doing on that at the UAE entrance w no customer in front of her? It appeared to me the agents there were just door minders telling everyone when/if they could go down to the actual gate. The flight processing seemed to be happening down there just as it would at a normal gate.
That said I would’ve happily waited for her to finish texting her BF/GF or whatever if she would’ve just seemed the slightest bit interested in typing something, calling someone or otherwise acting to see where my golf clubs were.