Originally Posted by
vivrant
So what is the right etiquette here? I like writing reviews of my stays and most of my stays are at
the luxury brands so they are usually effusive and positive.
I am now in an awkward position of staying in a newly opened StR and after re-reading my review, it is not a good look for the hotel. It’s not scathing either but it’s nitpicky about how brand standards are not being met and service delivery is unpolished.
Of course I don’t want to get my form pulled.
Thoughts? I typically post to Marriott Insiders FB group, google reviews and here.
The hotel in question will know via the form who within Marriott gave you the MMF form and I can say for sure if a GM of a hotel doesnt appreciate reviews and complaints made they can and will reach out to the person who issues the form and let them know they are less than impressed. So a lot may depend on the person who gave you the form and their position in Marriott, but you do need to be cautious about things and realise when staying on a MMF rate it can have blowback for the person who issued it so should approach things a bit more diplomatically than otherwise.