the 5 hour flight delay in Chicago was because of a technical fault in the BA aircraft. The hydraulic system was faulty. It took their engineers 5 hours to fix the problem. When we reached London, our connecting BA flight to Calcutta had already left. The next BA flight was not until the next day and it was not possible for us to stay a day as we were travelling with a baby and had limited baby stuff (diapers, wipes, formula etc). So we decided to take the Air India flight.

You just cannot imagine the state of mind we were in when the connecting BA flight left and we were put on another flight only to find out that all of our bags are missing.

How can BA escape without paying us anything!!

Other friends of mine who have travelled other airlines (Northwest), have gotten so much back in compensation when their bags were lost or stolen. They even got a free round trip ticket to India.

There must be some way for them to pay us.

Is there anything in the Montreal convention that will force them to pay us?