FlyerTalk Forums - View Single Post - Consolidated Global Services Thread: Benefits, Questions, Experiences [2025]
Old Jul 23, 2025 | 8:51 am
  #547  
kj5hp
10 Years on Site
 
Join Date: Nov 2014
Location: SFO
Programs: UA GS 2mm
Posts: 137
Originally Posted by AugustusM
It wasn't for the survey, it was to make a reservation or to access your MP account. I ended up on hold for about 30 minutes and the person I ended up connecting with ran my MP # and switched me over to the GS desk. She wasn't aware of any issues, so I have no idea why this happened.
I called this morning to make a ticket change - no issues at all. Got a very friendly / helpful agent.
kj5hp is offline