Stayed here for 3 nights using points. Having stayed in several St Regis in Asia, this is the first time the marketing slogans "Allow Me" and "Best Address" are achieved.
Pros- NUA cleared 3 days before at 14:00 local time to Executive Suite. Executive Suite and Deluxe Suite are the only selectable Suites in the request.
- Further upgraded to Yuri Suite on the top floor after I messaged them in App. They are very responsive and accommodating.
- Room has a bathtub with view, unlike Executive/Deluxe Suite. Night view is so gorgeous that I don't have to go to Umeda Sky Building or Tsutenkaku (通天閣) anymore.
- 3 separate Air Conditioning control: Living Room, Bedroom, Bathroom.
- Beautiful lobby at 12/F: Gigantic windows, doors, and hallways.
- Breakfast is ordered through a menu with plenty of selections including Japanese-style fish.
- Ultra attentive butlers. Starting with welcoming drinks, ice bucket and opening TV cabinets for the night, sorting my books by series, etc. I am impressed.
- Most staff remember my name after 1 meeting.
- Housekeeping is spotless every day, and the bathroom walls and floors are always dry.
- Spa massage is ultra cheap: 11000 JPY for 60 minutes. Closes 2:00 AM.
- Location is convenient for everything. Distance is well balanced between Yodoyabashi (淀屋橋), Umeda (梅田), Namba (難波), and Shinsaibashi (心斎橋).
ConsOverall, this place became one of my favorite hotels and I would definitely come back again.
