Originally Posted by
hdoraisamy
Short update from my side. I called Cathay again but this time I asked to speak to a supervisor. She was able to assign seats based on my OW Sapphire status! Thank you all for helping me find a solution here!!
This one correct. HUACA whenever any CX agent attempts to get you to talk to AA. I'm doing to borrow Youtube Domix's language
"She is a liar. She lied to me. With her mouth, through the phone, and into my ear"