LIN (Milan Linate Airport) - 2 week rental in July 2025
Sixt Platinum
Booked: XDAR - BMW 7 Series or equivalent.
Assigned: Nothing assigned on the app.
Received: XFAH - Audi Q8 TFSI Quattro 340PS Petrol Hybrid
Not the best experience at Milan Linate. Arrived at the rental booth to be told that they had nothing in the booked class of vehicle and infact the only thing they had was an Audi Q8 on winter tyres (in July!) or a BMW I5. I accepted the Audi Q8 which had low mileage and high specification and was fine for our needs. On return I found out that the agent had charged me an upgrade fee. Phoned Sixt who immediately apologised and refunded me the upgrade fee.
Beware Italian car rental agents - they often try and scam customers. This isn't just a Sixt issue as I have had similar experiences with Avis and others. At least with Sixt they refund immediately when you phone the German customer helpline.
Last edited by Vinotraveller; Jul 29, 2025 at 11:04 am